Right of withdrawal (Revocation)

E-commerce sales are regulated in Articles 52 to 59 (" distance contracts ") of Legislative Decree no. 21/2014 (Consumer Code). This legislation provides for the Consumer the right to terminate the contract or proposed contract, guaranteeing the right to return the product purchased and the reimbursement of expenses incurred.

The right of withdrawal does not apply to Customerized products (marked on the site as Custom and/or Ready Made), ordered by the Consumer (Art. 59, paragraph C of the Legislative Decree no. 21/2014).

The right of withdrawal cannot be exercised if the product is not intact, that is:

• without the original packaging ;
• in the absence of product components (accessories, instruction manuals, etc.);
• for damage to the product.

The withdrawal right is reserved exclusively for Consumers (individuals who purchase goods for purposes not related to his profession, trade or business), so it cannot be exercised by legal persons and natural persons acting for purposes related to the professional activity.

The costs of returning the product are paid by the Customer.

The risk of loss or damage to the goods are borne by the Customer.

The exercise of the right of withdrawal shall terminate the obligations of the parties to perform the distance contract.

Methods and timing for the exercise of withdrawal rights

To exercise the right of withdrawal is necessary to communicate to ARMATEK Custom Lures Engineering, within fourteen (14) days of receipt of goods, the will to terminate the contract as follows:

• Send a registered letter with acknowledgment of receipt:

ARMATEK Custom Lures Engineering di Giulio Fait

Via Marsala , 46-33100 Udine (UD) ITALY

or

• sending an e-mail via certified mail to the address: armatekcustom@pec.confartigianato.it

or

• sending an e-mail to: returns@armatek-custom.com (recommended)

The Customer undertakes to return the goods without undue delay and in any event within fourteen (14) days from the date on which he/she communicates to ARMATEK Custom Lures Engineering his/her decision to terminate the contract. The deadline is met if the consumer sends back the goods before the expiration of the fourteen (14) days period. The goods will be carefully packaged in a new box and returned in original packaging, complete with all accessories, instruction manuals and everything in origin content.

The Customer is still liable for any diminished value of the goods resulting from a different handling than what is necessary to assess the nature, functionality and features. If such manipulation exists, ARMATEK Custom Lures Engineering will retain an amount equal to 33% of the purchase value (goods only, shipping excluded) in the costs refundable to the Consumer.

Mode and timing of refund

ARMATEK Custom Lures Engineering will refund within fourteen (14) days from the date it became aware of the withdrawal right by the Customer. In the event that the product has already been delivered to the customer, ARMATEK Custom Lures Engineering will refund the Customer only following the successful return of the products and the integrity verification of the same.

For purchases made by bank transfer ARMATEK Custom Lures Engineering reimburse by bank transfer, retaining € 1.00 (including VAT) to cover the cost incurred for bank charges.

For purchases made by payment by credit card the refund will be made through a transfer of the transaction directly on the credit card, less the value of 2.0% (including VAT) of the entire transacted amount from Customer, covering the cost incurred for bank charges.

The shipping charges incurred by ARMATEK Custom Lures Engineering for delivering the goods to the Customer will not be refunded.

Revocation form

If you wish to revoke the contract, please send this form to:

Phone: +39 0432 524056

Email: returns@armatek-custom.com

I herewith revoke the contract n° ... concluded by me regarding the purchase of the following products:

ordered on:

received on:

Name of the consumer(s):

Adress of the consumer(s):

Signature of the consumer(s)

(only in case of a notification on paper)

 Date